There is a known issue with Merchant 5 pertaining to International orders requiring Both Ship To and Bill To information to be provided, even though normally Bill To information is optional. This tends to cause some confusion for the customers. Custom header and footer information can be provided to warn the customers, but they still have to enter all of the information twice.
Once the modification is implemented, your customers will be able to automatically copy their Ship To provided information to their Bill To fields at a click of a checkbox. The implementation also saves all of the existing Bill To field information so if the checkbox is unchecked, the fields automatically revert to their previous values.
This service includes:
- OCST Checkout: Customer Information Page template modifications to insert the Checkbox and Label for the new feature.
Snapshot of the OCST Checkout: Customer Information Page